European Orders — No Customs Surprises
We Ship to Europe — Fully Duty-Paid.
No Surprises at Your Door.
We know Brexit made ordering from the UK feel complicated. We've fixed that. Here's everything you need to know.
IOSS Registered · VAT included at checkout · All 27 EU countries
To our wonderful customers across Europe —
We know that since Brexit, ordering from the UK has felt uncertain. Surprise customs bills landing on your doorstep. Packages held up at borders. Extra charges nobody warned you about. It's been frustrating, and we completely understand if it put you off ordering.
We want you to know: we heard you, and we've sorted it.
Karen Davies Sugarcraft is now fully IOSS registered — which means the VAT on your order is calculated and collected at checkout, paid directly to your country's tax authority by us, before your parcel even leaves our studio. When your moulds arrive at your door, there is nothing more to pay. No customs bill. No handling fees. No surprises.
Every mould we make is still hand-modelled by Karen and Alice, just as it always has been. We'd love to welcome you back.
What this means for you
Ordering from the EU
is simple again
Your local VAT rate is calculated and included in the price you pay when you order. Nothing hidden.
We file customs data electronically before your parcel leaves us, so it clears borders faster and with fewer delays.
Your postie or courier will not ask for any additional payment when they deliver your order. What you paid is all you pay.
Every mould still hand-modelled by Karen & Alice in our studio. Quality hasn't changed — just the paperwork.
What is IOSS, and why does it matter to you?
IOSS stands for Import One Stop Shop — an EU VAT scheme that allows UK sellers to collect and remit EU VAT centrally, on behalf of their customers.
Before IOSS registration, parcels arriving from the UK could be held at customs while the recipient was asked to pay import VAT — sometimes plus a handling fee from the courier. It was slow, unexpected, and costly. Many customers simply stopped ordering from UK shops because of it.
With our IOSS registration, that whole process is handled by us, in advance, electronically. Your parcel is flagged as VAT-paid before it even reaches the EU border. Customs know exactly what's in it, what it's worth, and that the VAT has already been settled. Your parcel moves through quickly, and arrives with nothing to pay.
In short: ordering from us now works much like it did before Brexit. We've done the hard work so you don't have to.
We ship to all 27
EU member states
Delivery
Shipping rates to Europe
| Region | Standard Delivery | Estimated Time | Duties & VAT |
|---|---|---|---|
| France, Germany, Netherlands, Belgium, Ireland | From £6.99 | 5–10 working days | Included |
| Spain, Italy, Portugal, Austria | From £7.99 | 7–12 working days | Included |
| Poland, Czech Republic, Hungary & Eastern EU | From £8.99 | 8–14 working days | Included |
| All other EU member states | From £9.99 | 7–14 working days | Included |
* Shipping rates shown are indicative. Your exact shipping cost will be calculated at checkout based on your order weight and destination. VAT is always included. Check our full shipping policy here.
We've answered the
questions you're probably asking
Ready to order? We'd love to
hear from you again.
Browse our full collection of hand-crafted silicone moulds — and enjoy the same beautiful results, now delivered with no customs surprises.